Customer support exicutive non voice/ chat support / fresher eligible
Company name : Tele performers
Role & responsibilities
Customer Care Executive : chat support
International chat support Process
Custmer queries handaling via chat support
Location - Gurugram Sector-135
Work Mode - From Office
Preference given to the candidate how have fullfil
Following criteria
qualification : must be undergraduate.
Freshers eligible to apply . preference given to those candidate how have at least 6 months of work experience in related domain.
Must have excellent command in spoken english and good communication skills.
Rotational week off
Candidates who have MTI in their speech and pursuing education will not be considered.
Working Schedule:
5 days working with rotational shift and 2 days rotational off.
Shift duration of 9 hours including 1 hour break.
Casual leaves not applicable for starting three months apart from week off.
Perks and benefits
Salary : 25k to 28k CTC
Cab services will be provided by company for desired location.
How to Apply:
If you are interested in this position, please send your updated resume to given whatsapp number 7384484039 Join us to be a part of an innovative and inclusive workplace that values diversity and professional growth.
7384484039
Important Interview Questions and Answers
1)
• Tell me about yourself ?
• can i have your introduction please ?
• walk me throught your resume ?
• May i know who are you ?
Ans:
• Introduction
Hello sir thank you for giving me this wonderful opportunity to introduced myself
In front of you, my name is................ From....
• Qualification
I have done my Qualification...... Then i have years of experience.... As a designation......
Company name... Learned skill in your previous company....
• Achievement
Then talk about your achievement........
• Goals
Then talk about your goals........short time & long time both.....
You have to talk like my short time goal is to earn loat of money and stabilize my job
And long time goal is to wanted to be a very good position managerial position in a company thats all about me.
• straight & weakness
Then talk about straight & weakness
° straight
I am very positive disciplined, dedicated toward my mork, having good communication with Passioned behaviours.
° weakness
I am bit emotional and some time i seek to do one work at a time.
• Interest
• Hobbies
You can add also something if i forgate to aad.
2) what is your daily routine?
Ans:
First i wake up early in the morning at approximately 5 am, then i do some physical activities and then i had my breakfast after that i used to go for a job or studies from 9:00 Am to 5:00 Pm then i came to home back get fress then go for walk or go to studies from 7:00 PM to 11:00 Pm after that take dinner then go to bead for sleep that all about my daily routine.
3) Tell me about your last memorial day ?
Ans:
just talk about your last memorial day like if you go for picnic you can talk about that or explaine any your best life memorial day.
4) Tell me about your city or taun ?
Ans:
Talk about your city or taun like specialties,
Like picnic spots, food specialities, local languages many special thing about your city or taun.
5) what do you think? Will you be able to work in our company ?
Ans:
I think i am best fit for your company. Becouse whatever skill's are required for this job role / profile, i do have that skills so i am the best fit for this job profile.
6) why we should hire you ?
Ans:
I am very positive and dedicated about my work and having good communication with petient behaviours so that's way you should hire me.
7) How do you handle tight deadlines ?
Ans:
I prioritize tasks based on their urgency and importance, breaking them into smaller, manageable steps. By maintaining a clear plan and avoiding distractions, I can focus on completing tasks efficiently. I also ensure open communication with team members to address any challenges and stay aligned with deadlines.
8) What steps do you take to ensure accuracy in your work ?
Ans:
To ensure accuracy, I double-check my work and cross-reference data with available resources. I maintain a checklist to ensure all steps are completed and verify details before submission. Staying organized and focused helps me minimize errors and deliver quality work.
9) Are you comfortable to work in rotational shifts including night shifts ?
Ans:
Yes, I am comfortable to work in rotational shifts. I understand that flexibility is essential in this role to meet the needs of the business and provide continuous support to clients.
10) How would you handle a situation where you are assigned multiple tasks simultaneously ?
Ans:
I would select the tasks to determine their priority and deadlines. By creating a schedule and allocating time for each task, I can ensure steady progress. If needed, I would communicate with my supervisor to clarify priorities and seek guidance on managing the workload effectively.
11) Do you have any questions for us?
Ans:
Yes, I do like to know more about the training process for new hires and how performance is evaluated in this role. Additionally, I am curious about potential career growth opportunities at our company.
About company
Teleperformance is a company which provides verious servises like customer care techanical support job consultation nad analytics, market research many more servises to numbers of companies in many contries.
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